Post in Metrics to judge local e-democracy

Aug 22 02:17 UTC

Steven here is my list FWIW.  My experiences are in remote e-voting but
I have to deal directly with reticent government departments deploying
and evaluating new e-services.

I guess you can substitute "Government" for "The body or agency
attempting to provide democratically-inspired IT-based public services"

1. Does the government listen at the end of the IT tunnel?  Does it
reply?  Are IT-enabled public questions / requests acted upon?  Is there
law in place to have e-Democratic actions handled?  Is there
transparency around Government-end handling of IT-enabled public needs,
wishes, ideas, concerns?
2. Is there a e-whistle blowing service and legislation to protect these
people?
3. Does the government make no IP claims on e-Democratic systems built
for it?  Does Government share its e-Democratic lessons learned,
systems, software, outcomes?
4. Has the government scaled its IT or Para-IT (if I can make up such a
term) administrative staff to provide high quality e-Democratic services?
5. Has the Government provided evidence of a good understanding and
implementation of privacy and security principles?
6. How does the Government deal with conflict in e-Forums and similar?
Does it moderate well?  Does it drive contentious issues to a vote?
Does it bring in experts for moderation / contribution?
7. Are the anticipated outcomes of the e-Democratic services known?
Adhered to? Benchmarked?  Evaluated?
8. I think the above are more than 10 things :-)
Best,