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I am a citizen not a consumer From: Steve Magruder Date: Jul 22 19:59 UTC Short link
Wow! Thank you John! My sentiments exactly. I too often bristle at
these two words being used interchangeably, and for the same reasons.
Best, Steve John Miller wrote: > On 22-Jul-08, at 12:45 PM, Simon Smith asks: > >> But why set up an opposition between the roles of customer and >> citizen? Can't we do/be both? >> > > > (I assume that is rhetorical question and not central to your > identity, so I will challenge the idea and hope you take no personal > offense.) > > I'd say no, we cannot perform both roles at the same time on the same > topic in the same way. > > However we could juggle the two roles like this: I was in a coffee > shop having a lively spontaneous discussion about the possible closure > of the neighbourhood school. I was having this discussion with some > neighbours and the school trustee who seems to hang out in this > particular shop. > - Citizens were having a discussion. > - Consumers bought cups of coffee. > They were the same biological life forms in the same space and time > but purchasing coffee and discussing politics were quite different > activities. > > Here's the distinction I impose on the definitions. > The word "consumer" explicitly identifies one half of a transactional > relationship -- the half that pays for something. > Citizen implies a state of being. I could be three-legged, purple > skinned, and mentally eccentric BUT intrinsically a citizen of the > place where I was born. I was a citizen before I was a consumer and > will remain one afterwards too. > Calling citizens consumers is an attempt to diminish the role -- a > subtle coup when applied to political discussions instead of economic > transactions. > > Using the term "consumer" to describe citizens in a public > consultation process implies that "someone else" actually "owns" the > public realm where discourse can occur. If I accept the term then I am > delivering even more power to those who claim ownership of political > power, what I jokingly call "autodisempowerment". As a result, a) in > the future I will need to "pay" for access to discussions that affect > me, and b) I get to whine, complain, blame, and resent. > > "Citizen" implies that I have the right -- even an obligation -- to > discuss and act on the issues that affect everyone. I may not have > absolute power over any singular decision, but I live among and am > affected by my fellows. I am a citizen when I volunteer and whenever I > demonstrate care. > > So I implore public officials to refer to me as a "citizen" when I am > engaged in discourse about public issues on any level. When you are > selling me something, you place me in the role of "consumer" so when > one starts by calling me a "consumer" I assume they have something to > sell. > > By typing out these lines in this forum I am participating as a > citizen because there is no transaction, not even of the ideas I am > sharing. Perhaps I should print and sell a t-shirt that exclaims, > "I'm a citizen not a consumer!" > > naw. Some other time. > > Have a wonderful day. > > John Miller (BA, MA, CPF, CTF) > Toronto, Ontario, Canada. > > > ----------------------------------------- > Group home for Online Consultations, Dialogues, and E-Participation: > http://groups.dowire.org/groups/consult > > Replies go to members of Online Consultations, Dialogues, and E-Participation with all posts on this topic here: > http://groups.dowire.org/r/topic/1qKbcItqm26X09ksiADN1I > > For digest version or to leave Online Consultations, Dialogues, and E-Participation, > email <email obscured> > with "digest on" or "unsubscribe" in the *subject*. > > Online Consultations, Dialogues, and E-Participation is hosted by Democracies Online - http://dowire.org. > >
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